Introduction
Moksha Softlabs (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide
- Personal Information: Includes your name, email address, phone number, and other contact details when you create an account, contact us, or interact with our services.
- Payment Information: Includes billing details, payment methods, and transaction history when you purchase our services.
2. Information We Collect Automatically
- Device Information: Includes IP address, browser type, operating system, and device identifiers.
- Usage Data: Includes information about how you interact with our website or services, such as pages visited, time spent on pages, and links clicked.
- Cookies and Tracking Technologies: Used to collect data and enhance user experience. Refer to our Cookie Policy for more details.
3. Information from Third Parties
- We may receive information from third-party sources, such as analytics providers or marketing partners, in compliance with applicable laws.
How We Use Your Information
- To Provide and Improve Our Services:
- Facilitate account creation and management.
- Process transactions and send related communications.
- Enhance and personalize your experience.
- To Communicate:
- Send administrative emails, updates, and promotional materials.
- Respond to inquiries, support requests, and feedback.
- For Security and Legal Compliance:
- Detect and prevent fraudulent activities or misuse.
- Comply with legal obligations and enforce our terms and policies.
- For Analytics and Research:
- Monitor usage trends to improve services.
- Conduct market research and analysis.
How We Share Your Information
- With Service Providers:
- Third-party vendors who perform services on our behalf, such as payment processors and IT support.
- For Legal Reasons:
- When required by law, such as in response to legal processes or government requests.
- In Business Transactions:
- In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
- With Your Consent:
- When you explicitly authorize us to share your information with third parties.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to your personal data if inaccurate or incomplete.
- Deletion: Request deletion of your data, subject to legal and operational requirements.
- Opt-out: Opt-out of receiving promotional communications.
To exercise these rights, contact us at info@mokshasoftlabs.com.
Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no system can be entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Moksha Softlabs
Address: 401, Town Center 1, Sir Mathuradas Road, Opposite Times Square, Marol, Andheri East, Mumbai, Maharashtra 400059
Email: info@mokshasoftlabs.com
Phone: +91 73500 18811