Anti-Spam Policy

WINDOWS10

Introduction

Moksha Softlabs is committed to promoting ethical and responsible use of email communication. This Anti-Spam Policy outlines our zero-tolerance approach to unsolicited commercial emails (spam) and details the steps we take to prevent and address spam-related issues.

Definition of Spam

Spam refers to any unsolicited email, often sent in bulk, that is irrelevant or inappropriate to the recipient. It typically includes, but is not limited to, promotional messages sent without the recipient’s consent.

Our Commitment

Moksha Softlabs strictly prohibits the use of our services and systems to send spam. We ensure that all email communications comply with applicable laws and regulations, such as the CAN-SPAM Act, GDPR, and other relevant anti-spam legislation.

Key Principles

• Consent-Based Emailing:
  • We only send emails to individuals or organizations that have explicitly opted in to receive communications from us.
  • Users must provide verifiable consent before being added to our mailing lists.
• Clear Identification:
  • All emails sent by Moksha Softlabs clearly identify the sender and include accurate sender information.
  • Subject lines are relevant and not misleading.
• Unsubscribe Option:
  • Every email includes a visible and functional unsubscribe link.
  • Unsubscribe requests are processed promptly and within the legally stipulated time frame.
• Content Standards:-
  • Emails are designed to provide value to recipients and are free of deceptive or false information.
  • We include our company’s physical address and contact details in all communications.

Reporting Spam

If you believe you have received an unsolicited email from Moksha Softlabs, please notify us immediately by emailing info@mokshasoftlabs.com. Provide details such as the email header, content, and the date received to help us investigate and resolve the issue.

Enforcement and Penalties

Moksha Softlabs reserves the right to take appropriate action against individuals or organizations found violating this Anti-Spam Policy, including but not limited to:

• Suspension or termination of services.
• Reporting to appropriate legal authorities.

Updates to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in legislation or our operational practices. The latest version will always be available on our website.

Contact Us

For any queries or concerns regarding this policy, please contact us:

Moksha SoftlabsEmail: info@mokshasoftlabs.comPhone: +91 73500 18811Address: 401, Town Center 1, Sir Mathuradas Road, Opposite Times Square, Marol, Andheri East, Mumbai, Maharashtra 400059

—This Anti-Spam Policy is effective as of 7th December 2024 and applies to all email communications initiated by Moksha Softlabs.