Abuse Policy

Introduction

Moksha Softlabs is dedicated to providing a safe, respectful, and professional environment for all users of our services. This Abuse Policy outlines prohibited behaviors and the measures we take to prevent and address abuse on our platforms or systems. We are committed to ensuring the integrity and security of our services.

Definition of Abuse

Abuse refers to any action that violates our terms of service, applicable laws, or ethical guidelines. It includes, but is not limited to, the following:

1. Harassment and Threats:
   1. Sending or sharing content that is threatening, abusive, or intended to harass individuals or groups.
2. Illegal Activities:
   1. Using our services to engage in or promote illegal activities, including but not limited to fraud, phishing, hacking, and distribution of malicious software.
3. Unauthorized Use:
   1. Unauthorized access to or misuse of Moksha Softlabs systems, networks, or data.
4. Distribution of Harmful Content:
   1. Sharing or distributing content that is defamatory, obscene, pornographic, or otherwise objectionable.
5. Impersonation and Deceptive Practices:
   1. Impersonating other individuals, organizations, or entities to mislead or deceive others.
6. Resource Abuse:
   1. Excessive use of resources, spamming, or engaging in activities that degrade the performance of our services.

Reporting Abuse

If you encounter any abuse or suspect misuse of our services, please report it immediately by emailing info@mokshasoftlabs.com. Include detailed information such as:

• A description of the abuse.
• Date and time of the incident.
• Any relevant supporting evidence (e.g., screenshots, email headers, or URLs).

We will investigate all reported incidents promptly and take appropriate action as outlined in this policy.

Enforcement Measures

Moksha Softlabs reserves the right to take any or all of the following actions against individuals or entities found engaging in abusive behavior:

1. Suspension or termination of access to our services.
2. Reporting the abuse to relevant law enforcement or regulatory authorities.
3. Pursuing legal action for damages caused by the abusive behavior.
4. Any other measures deemed necessary to protect our users and services.

Prevention and Monitoring

To ensure compliance with this Abuse Policy, Moksha Softlabs:

• Regularly monitors its systems for signs of abuse or misuse.
• Implements security measures to detect and prevent unauthorized access.
• Educates users about acceptable use and expected behavior while using our services.

No Retaliation

Moksha Softlabs strictly prohibits retaliation against individuals who report abuse in good faith. We encourage users to come forward without fear of reprisal.

Updates to This Policy

This Abuse Policy may be updated periodically to reflect changes in applicable laws, regulations, or operational practices. The latest version will always be available on our website.

Contact Us

For any questions or concerns about this Abuse Policy, please contact us:

Moksha Softlabs
Email: info@mokshasoftlabs.com
Phone: +91 73500 18811
Address: 401, Town Center 1, Sir Mathuradas Road, Opposite Times Square, Marol, Andheri east, Mumbai, Maharashtra 400059

—
This Abuse Policy is effective as of [Date] and applies to all users and interactions with Moksha Softlabs’ services.